Secure and reliable IT support services for small and medium-size businesses

Why Choose Xerox IT Services?

Xerox® IT Services is a comprehensive, customizable suite of end-to-end IT services and solutions. From hardware procurement and help desk support, to security and automation, Xerox is a strategic partner you can count on.

As a global provider of technology solutions and services, Xerox offers a wide range of products and services that cover Managed IT services to cloud migrations and critical information security management — locally offered by experts from our Xerox Business Solutions Companies. We help you solve today’s workplace challenges while preparing your employees for whatever comes next. Simply put, we manage your technology so you can manage your business.

When it comes to IT hardware and software, Xerox IT Services is your one stop shop. We partner with leading IT hardware and software manufacturers to provide best in breed solutions unique to each customer’s needs and budget requirements. Our offerings include solutions for:

 

  • Laptops/desktops/servers
  • Software
  • Cloud service subscriptions
  • IT peripherals
  • Wireless hardware
  • Network gear and accessories

Get support from start to finish. Our engineers and architects have the skills and experience to design and support IT Solutions to make your business run smoother and be more efficient. We’ll make your IT upgrade process easy with hassle free and expedited deployments. Our white glove service streamlines the upgrade/refresh process of your devices by managing the pre-deployment inspection, imaging/enrollment, asset tagging, inventory logging, sanitation and more. Flexible warranty options and depot repair services are designed to fit the varying needs of any organization. Our offering includes the following:

  • Product deployment

  • Install and configuration

  • PC imaging and asset tagging

  • Depot repair

  • Warranty services

Our experts will help you identify unique challenges and map out a technology path to address your IT infrastructure, digitization or cybersecurity needs. No matter what your project is, our team is staffed with IT professionals with hands-on experience who are ready to help. As your IT partner, we will work together to boost your performance. Our professionals will develop, deliver and support quality service designed to meet your needs.

Network Assessments & Implementation

  • Network design

  • Core infrastructure design

  • Network implementation

  • Data storage services

Security Assessments & Implementation

  • Advanced threat services

  • Security monitoring

  • Vulnerability management

  • Data security services

Cloud Assessments & Implementation

  • Cloud services

  • Cloud backup

  • Hybrid cloud services

  • Cloud migration

Project Related Staffing

  • Contract (staff augmentation)

  • Contract-to-hire

  • Direct hire

Our Managed IT Services team will monitor, manage and support your entire IT infrastructure. We keep your business up and running at optimum performance levels. From the desktop to the data center we offer fully managed support including 24/7 remote monitoring and management as well as help desk and information security support.

Our team will work with you to customize a strategy that drives down costs while improving the consistency, security and quality of your IT experience. Benefits include the following:

  • Proactive IT support that improves reliability and security

  • Clear visibility of your current technology along with support from a virtual CIO to work with you to plan and implement your technology strategy

  • Dedicated network admin

  • Remote monitoring and management

  • Managed data protection / information security support

Organizations today are increasingly vulnerable to cybersecurity threats. Attackers are more adept at breaching the traditional data security infrastructure. Xerox can help design, implement and manage the correct security policy (unique to your business) to protect you and your clients’ critical data. Get a greater peace of mind knowing your business is safe and secure.

Infrastructure Security Management

  • Advanced malware protection (including Ransomware)

  • Web security

  • Email security (including phishing and SPAM)

  • Endpoint security clients

  • Access control and policies

  • Firewalls

  • VPN

  • Network security

  • Next generation IPS (Intrusion Prevention System)

It doesn’t matter what industry you’re in, or if your business is small, medium or somewhere in between. As a strategic partner, we’re here to help you improve the way you work by automating manual processes so you can do more with less human intervention and lower costs. Xerox® Robotic Process Automation (RPA) Service helps you stay flexible in the face of change, allowing you to save, plan and pivot as needed. We put it all together — the Xerox Automation Team assesses, builds, deploys and supports the RPA capabilities for our clients. Here’s how it works:

  • We evaluate our clients’ current processes, no matter how big or small they are.

  • We work together with our clients to select workflows to automate based on business value and expected ROI.

  • We virtually automate and run our clients’ processes using bots.

  • We help our clients create a better employee experience by freeing up their staff to focus on higher-value work while bots take on routine jobs.

We provide data solutions that help our clients succeed in an ever-changing world. We help you plan the right strategy and roadmap for your business, then we execute on implementation. With our expertise, we help transform your legacy business processes into a modern cloud-based system that keeps your company competitive for years to come. Our Offerings Include the following:

  • Master Data Management (MDM)

  • Product Information Management (PIM)

  • Integration Platforms (iPaas)

  • Cloud Data Warehouse/Platforms

  • eCommerce & Custom Web Development

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